Alerting & Workflows

🔔 Alerts That Drive Action, Not Noise

Alerts should create clarity, not panic. A good alerting system has defined ownership, rational priorities, and feedback loops so noise gets reduced over time.

✅ What Good Looks Like

• Each alert has an owner, a response, and an escalation path
  
  
• Priority reflects safety/production impact, not emotion
  
  
• Operators can acknowledge with context
  
  
• Supervisors get summaries — not a flood of texts
  
  
• Repeat alerts are reviewed and improved
  
  

📋 Quick Start Checklist

• Start with top downtime drivers or safety-critical alarms
  
  
• Create 3–4 priority levels with clear definitions
  
  
• Route alerts by area/machine — avoid everyone gets everything
  
  
• Tie important alerts to work creation (CMMS/passdown)
  
  

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