Help Articles

🏭 Real-World Integration Patterns Every facility has unique constraints, but integration patterns repeat . Below are examples of structures that stay maintainable and keep data useful for the people who rely on it. 🔧 Example Patterns Planer mill visibility: PLC events → downtime categories → shift report + Pareto view Pump station reliability: comms health + run status → alarms with escalation + simple dashboards Device expansions: IO-Link/remote I/O → standardized tag t

🔔 Alerts That Drive Action, Not Noise Alerts should create clarity, not panic . A good alerting system has defined ownership, rational priorities, and feedback loops so noise gets reduced over time. ✅ What Good Looks Like Each alert has an owner, a response, and an escalation path Priority reflects safety/production impact, not emotion Operators can acknowledge with context Supervisors get summaries — not a flood of texts Repeat alerts are reviewed and improved 📋 Quick S

📊 Build Dashboards Teams Actually Use Dashboards fail when they’re built around what’s easy to collect instead of what’s useful to act on . The best dashboards answer a small set of operational questions quickly — and let teams drill down only when needed. 🔄 A Practical Data Path Sensor/device → PLC/drive/controller Normalization — units, scaling, naming, timestamps Context — machine/area/product/shift/job Storage (historian/SQL) with retention strategy Dashboards that